Shipping & Refund
We will only ship orders to the billing address associated with the purchasing credit/debit card OR the address confirmed on your PayPal account. After your order is fulfilled and packaged, it will be shipped via FedEx Express. All domestic and international packages will require signature confirmation. Orders generally ship Monday through Friday only. Saturday delivery may be available for an additional charge. Sunday and holiday delivery are not available. Multiple items ordered under a single order may not always ship together. In the case of multiple shipments for an order, you will not be charged any additional shipping fees. To ensure the safe and secure delivery of your order, we do not ship to P.O. boxes. International buyers will be responsible for any import fees and/or taxes.
Orders are processed Monday- Friday. Orders that are placed on weekends and holidays are processed the next business day. All orders are shipped via FedEx Express. The shipping rate is contiguous to 48 U.S. states priced at $39. Shipping to Alaska, Hawaii, and Guam may be subject to higher shipping fees.
INTERNATIONAL SHIPMENTSWe currently ship internationally to most countries worldwide. Please send us an email at firstname.lastname@example.org for questions if shipment to your country is possible. All international orders are shipped via FedEx Expedited for a flat rate of $99. Please allow 1-2 weeks for delivery. An international shipment tracking number will be provided upon shipment to your destination.
Please note that you may incur customs duties and taxes on the items you purchase, and these fees are not charged or calculated by IF & Co. Customers are responsible for all import taxes, customs, tariffs, excises and other governmental fees associated with their merchandise. Such customs fees, if applicable, are generally paid directly to your national government or postal service at the time of delivery. IF & Co. has no involvement in foreign customs policies and has no ability to predict possible customs fees for merchandise sent outside the USA. In the case of returned shipments, the customer is responsible for any and all additional shipping fees and return fees assessed. Please call your local Customs & Duties Offices for more information regarding excise duties.
GENERAL SHIPPING INFO
- Please allow 3-5 business days for order processing and verification, and an additional 7-10 business days for domestic delivery.
- We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.
- We cannot and will not change or intercept a package to alter the delivery.
- We will only ship to the address provided at checkout.
All orders made through this online store are considered custom orders, made as requested by “Client” (you).
Please note, eturned goods are accepted within 10 days from the shipped date for an exchange or store credit only. Shipping fee is non-creditable/non-refundable, unless you've received a defective or wrong item(s).
All returned goods must be unworn, unaltered, come in the original package, and must be approved upon our inspection before receiving an exchange/store credit.
How to Return?
Mail your online order to the following address:
IF AND CO.
8500 Beverly Blvd. #663
Los Angeles, CA 90048
Please allow up to 2 weeks from the return shipped date for us to receive and process. The client will be responsible for shipping (both ways). If you are local to any of our Los Angeles stores, you may visit our store during business hours to request the return for exchange/store credit.
Please send us an email at email@example.com for any concerns or questions.